3% Tax Applies When a Card or E-Payment is Used In Store

By scheduling an appointment, you agree to allow us to charge the credit card that you provided to us to reserve the appointment based our cancellation charge policy as follows:

Each service is by appointment and we reserve the therapist's time and the room for only one guest at a time, we require a minimum of 24 hours advance notice for any changes or cancellations. Cancellations or rescheduling can be made through phone, voicemail, text, or email. Any changes less than 24 hours notice results in losing deposit/retainer fee and will be charged 100% of the service, any no show results in 100% plus 20% gratuity charge. 

For late cancellations, changed, and no-shows, we will charge the remaining fees on the credit card that you provided to us to reserve the appointment.  

Late arrivals - Please arrive on time for your scheduled treatment. Your therapist may have other clients scheduled after you; we will shorten or cancel your appointment if you are late as to not cut into their appointments. However, you are responsible for paying the full amount of your scheduled session.

Your appointment is automatically cancelled if you are more than 5 minutes late, and you have not contacted us regarding your late arrival.

If you have a "no-show" history, all future appointments will require a 100% retainer fee or you may receive services on walk-in basis (walk-in availabilities are not guaranteed and limited to certain services).

For more information regarding our policy, please visit FAQ&Policy page.